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Category: Customer Loyalty

5 Tips for Building Strong Relationships With Clients

Forging solid business ties seems simple on the surface, but this requires time, effort and tact.

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Checking in With Your Crew and Customers

This week we speak to Rey Alaniz, third generation roofer and franchise owner of Eagle Eye Contracting Services, on what it takes to get repeat...

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4 Lessons About Handling Stressed Customers That I Learned From Being a Mover

Calling certain service companies -- such as realtors or movers -- is essentially a cry for help in the midst of a stressful life event. How will...

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10 Essential Customer Service Tips To Make Your Business a Winner

Set yourself apart with great customer service.

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11 Entrepreneurs Who Broke All the Rules-and Achieved Great Success

Rules are made to be broken, right? Take inspiration from these founders, who trusted their gut and reaped the benefits.

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Consistency That Keeps Customers Coming Back

Brick 3 Pizza Owner Demetri shares the secret behind making food your customers want to eat 6 days a week and managing a staff that welcomes...

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Branding Is More Than an Accessory: It's the Foundation of Any Business

Developing a strong brand is crucial to a business's success. You run the risk of losing your company's identity without a branding strategy.

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Use These Strategies From Apple, Starbucks and Adidas to Build Long-Term Customer Loyalty -- And Don't Make Amazon's Mistake

Building long-term customer loyalty is a difficult proposition, requiring more sustained effort than it does to merely attract customers. Most...

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3 Secret Reasons Why Your Brand Needs a Rewards Program

As brands constantly invent new ways to engage with their audience, customers are rising to the challenge and are concurring with new technology...

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A Loyal Brand Attracts Loyal People

Interview with Fresh & Co. CEO George Tenedios about the importance of mentorship, building a dedicated team, and how hospitality is a labor of love.

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4 Ways to Boost Customer Advocacy -- Fast

Use awareness and speed to turn social media criticism into a sale.

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Customers Will Be Loyal If Delight Is Built Into Your Product or Service

Here are nine ways to build this unmeasurable metric into your business.

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How to Prep Your Startup for the Collapse of the Tech Bubble

Remember dot-com stocks? Three ways you can shore up your company ahead of the next big pop.

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5 Ways to Put Your Customers First

The sooner you can prioritize your customer's point of view and create products and experiences that reflect their needs, the more successful...

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Customer Retention Is No Accident -- How Small Business Can Get It Right

Loyal customers are precious. Identifying the details and creating a system to make sure they're taken care of is key.

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Tips to Help You Identify and Nurture Customers

Your consumer base is the backbone of your business. Without them, there is no business.

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The 3 Crucial Steps to Master Customer Service

Size doesn't dictate a good customer service strategy -- start now with these tips.

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Why Trust Is the Most Important Part of 'Know, Like and Trust'

Earning a client's trust sometimes requires putting their long-term interests ahead of your own short term interests.

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Think Small to Win Customer Loyalty

Behave as if losing a single patron will put you out of business.

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How Marketplaces Keep Customers Coming Back

The success of many companies rests in their teams' understanding of one very crucial business factor: returning patrons.

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25 Tips for Earning Customer Loyalty

Whatever your business, keeping your customers happy is your real job.

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4 Tactics To Create Brand Loyalty Through Relationship Marketing

Relationship marketing not only helps build your consumer base but also your brand, which in turn can increase revenue.

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Wow Customers by Adding Sprinkles to Your Retail Service

They may come in for fast, good and cheap -- but they'll come back for unique.

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Closing Time: 6 Lessons in Good Business Practices From a Maryland Crab Shack

How a tech CEO still applies what she learned as a waitress at the tender age of 16.

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3 Ways to Increase Customer Loyalty

People remain committed to a brand they feel a connection to.

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6 Benefits of Mission-Driven Marketing -- And How to Do It Right

By buying from a company that's actively doing something praiseworthy, affluent consumers feel they're helping out as well-without having to do...

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SXSW Thought Leaders on Failing Better & Finding Your Way

Couldn't make the conference? Didn't take great notes? Here's our roundup of some of the best tips from thought leaders you'd do well to remember.

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Shattering the Myth: All Clients Are Not Good Ones

Here are five clients you want to stay away from.

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