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How You Interact With the Customer Will Make or Break You

This restaurant franchisee learned his customer skills from working weekends at flea markets.

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Freshii's CEO Says McDonald's Franchisees Want to Open Healthy Shops Inside Fast-Food Restaurants

Matthew Corrin believes opening Freshii locations in McDonald's would be win-win for everyone involved -- and he says that franchisees agree with him.

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Why the NLRB Says This Franchise Isn't a Joint Employer, But McDonald's Is

The franchise industry just got a clue to untangling a knotty problem.

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